John Steel delivers John Steel Pro orders :
A contribution to the shipping costs is invoiced for all orders.
A shipping and handling fee is invoiced for every order.
We chose the TNT, DPD and FRANCE EXPRESS carriers to ensure the best delivery conditions.
When completing your order, you can register up to 2 addresses, a billing address and a shipping address.
Once your order has been picked up by the carrier, it will be delivered to you the next day before 18:00 (or the following day for destinations that may be difficult to access).
When your package has been dispatched, your package should be delivered to you the next day before 18:00 (or the following day for places that are not as easily accessible).
The delivery person will ship directly to address that you indicate. A signature is required. If no one is present to receive the package, you can schedule a new delivery time by calling the customer service :
It is your responsibility to verify the state of your package upon delivery. In the case of damage or assumed, it is your responsibility to make the necessary reservations immediately with the carrier.
Save yourself the shipping fees by picking up your order directely at our workshop in Colmar (Alsace), France.
You'll receive an email once your order is ready, within one working day.
We're open to serve you Monday through Friday, from 8:00 to 12:00, and from 13:00 to 16:00.